Telstra Health expands ecosystem with Salesforce and Snowflake

Digital health technology provider Telstra Health has added Salesforce and Snowflake to support a unified platform.

The vendors will join Smile Digital Health, to provide the foundations of clinical excellence, scalability, security and interoperability.

Each of the three partners has been carefully selected by Telstra Health based on their unique scalable technologies and industry expertise.

Telstra Health managing director Elizabeth Koff said by expanding its technology partnerships, it will deliver accelerate the digital health innovation “that’s urgently needed to fix the current fragmented system and connect care”.

 “Healthcare delivery must traverse multiple care settings,” she said. “Ensuring providers and recipients of care can access comprehensive and accurate records of care is a top priority.

“Recognising that no digital health company can address all of healthcare’s challenges, we’ve invested in new partnerships that will strengthen our digital health ecosystem and accelerate our modernisation journey.”

According to Koff, health systems must recognise that care knows no boundaries and build solutions “based on open standards and unified platforms”.

The newly formed partnership with Salesforce combines its digital health platform with Telstra Health’s clinical expertise and digital health capabilities.

Its functionality will enable Telstra Health’s delivery of connected, intelligent and sustainable solutions at a global scale, while enhancing customer and consumer experiences.

Snowflake will provide a common data and analytics layer, unifying disparate datasets from Telstra Health’s products and services into a single, cohesive environment said Telstra Health chief technology officer Farhoud Salimi.

“This will enable Telstra Health to provide actionable insights and advanced analytics for our customers, creating a unified foundation for informed healthcare decision-making and future innovation, including artificial intelligence use cases,” he said.

Telstra Health’s existing partnership with Smile Digital Health provides a layer of interoperability and secures information exchange across care teams

This all goes towards Telstra’s strategy to become a global digital health leader by 2030, leveraging partnerships to scale, build consistency and deliver a trusted unified platform that drives data-powered, high-quality care.