Telstra expands Infosys partnership under Connected Future 30 strategy

Telstra has made Infosys its global arm under its Connected Future 30 strategy to drive the telecommunication provider’s international ambition. 

Announced in late May, Telstra CEO Vicki Brady said the Connected Future 30 Strategy will see the telco leverage its “leadership in mobiles and digital infrastructure”. 

It would also focus on cost discipline and efficiency, while also delivering consistent growth and value for shareholders. 

“We’re at an inflection point, as technology and connectivity are transforming again,” she said. “Customer needs are changing, and the connectivity we provide has got to get more sophisticated and flexible. How we anticipate and meet changing needs will be crucial. 

“There’s no version of the future that doesn’t rely on technology, and it all needs to be connected. 

“As a connectivity and digital infrastructure business with a long history of innovation, this is a massive opportunity for us.” 

Under this strategy, Infosys will drive innovation and support the telco to respond to the evolving needs of its global customers. 

The collaboration will also drive efficiency while accelerating Telstra International’s strategy of streamlining operations and delivering solutions that add value to customers.  

Infosys will deploy an AI-first approach to modernise and streamline essential systems for Telstra International, which will enhance connectivity, drive business growth, and accelerate the adoption of AI. 

“The expanded collaboration with Infosys is pivotal to delivering greater value for our customers and shareholders as we evolve into a software-centric, AI-first connectivity company,” said Telstra head of IT, software engineering, and IT, product and technology, Chris Ellis.  

“It strengthens our focus on product engineering and software excellence, modernising and accelerating how we deliver, scale, and evolve digital experiences,” he said. 

This aligns with Telstra’s repositioning of its network as a product, making it easier to customise and distribute services across different types of partners while supporting its core products. 

This shift was due to the complexity and demand on telecom networks, which made managing and monetising them a challenge, said Telstra group executive for product and technology Kim Krogh Andersen at the Digital Transformation World (DTW) 2025 conference held in Denmark in June. 

Andersen spoke about the need to use network intelligence to drive innovation and scalable business models during his executive keynote speech. 

Telstra International CEO Roary Stasko said the telco was “strengthening” its core connectivity capabilities and accelerating transformation across the entire value chain for our customers.  

“As we double down on connectivity, this collaboration with Infosys will enable us to deliver more intelligent and responsive services, ensuring that we remain at the forefront of technological change while consistently delivering exceptional customer experiences,” he said.